ent featurethe New Benchmark in DMS "But in such a mature market as the UK, how do you plan to diff erentiate yourselves from the competition?""Our competitive edge lies with our product; we off er a scalable, intuitive,WindowsT-based solution with a simple and transparent pricing model.We aim to avoid those nasty surprises that can push up the real cost ofownership once the investment is made, and we want to develop goodlong-term partnerships with all of our customers, as we have done for over 38 years in the industry." "Can you give some examples of the features of your complete solution?""Yes of course, for our customers, we act as a true one-stop shop off ering everything from website development, networks, stationery, telemarketing, electronic document management and business consulting.""OK Craig, I think our readers will now have some idea about Pentana Solutions' general approach to business, but what about the core DMS solution itself?""Th e product we are deploying internationally is called DealerPRO and it "OK, tell us about your reporting tools?""We believe that to manage an eff ective business, managers need open access to data in real time. Our data is not locked away in some technical vault that only trained I.T. staff (or worse still the DMS vendor) can access with confi dence. In our Executive reporting suite we have confi gurable dash-boards and KPI reports that provide total transparency across a whole dealer group in real-time. Th ese tools are extremely valuable allowing some of the national Australian importers and distributors that use them to assess the overall health of their dealer network and brand in the market.""You mentioned IDS earlier. How does that fi t in with your DMS solution?""IDS provides solutions to automotive manufacturers, importers and distributors. Our soft ware solutions support these customers in vehicle and part distribution and warranty claim management and accounting. We also have a world class EPC that is quickly gaining favour around the world. Clearly these interface to DMS solutions with many touch-points, so we are now able to off er true end-to-end capability in that supply-chain. We call this Integration Gold.""Finally Craig, is there anything else you would like to mention? "Pentana Solutions aims to "shake up" the market with our comprehensive range of products and services. With a proven solution which is suited to dealers of all sizes from 5 to 5,000 users, we look forward to partnering with a range of diversifi ed clients. Our cost-eff ective solution is available in the European market today. Our prices compete head-on with the market has a number of key benefi ts that we believe set it apart. We recognise and facilitate the need for open interfaces to third party specialist service suppliers. Secondly our CRM is second to none - in a world where multi-franchise, multi-site groups abound, and where dealer principals want their staff to give not just good, but truly outstanding customer service, a single, easy-to-navigate view of each customer is essential. It is also essential that sales managers can readily see what is happening in their 'store' on a minute-by-minute basis, that is where our superior reporting tools come into play."01628 581820 or e-mail firstname.lastname@example.org"Th anks Craig. Good luck and please keep us posted".and right now we are off ering some brilliant early-adopter packages, so anyone switching to us now will make major savings in operating costs as well as receiving an exceptional product that will drive improvements and profi tability in their business.
New car marketUsed CarConferenceNewsNew car newsAMRecruitmentIndexNews digestShowroom Continues overDealer newsNidd Vale plans to relocate Harrogate showroom and HQNidd Vale Motors is planning to relocate its multi-franchise site and headquarters in Harrogate to a new purpose-built 20,000 sq ft car showroom next to St James's Business Park in Knaresborough. Its current site on Leeds Road would make way for a new Marks & Spencer Simply Food shop.Source AM-online Oct 25 Read more....Cumbo Chrysler and Jeep closesCumbo Chrysler and Jeep in Burslem, Stoke-on-Trent, has closed after administrators were appointed by its bank. The family-run business on Waterloo Road first opened in 1996 and the company has been established for more than 30 years.Source AM-online Oct 25 Read more....Nationwide expands fast-fit pilot Nationwide Accident Repair Services has opened the doors of a new Nationwide Fast Fit Plus centre in Redruth, Cornwall. This Fast Fit Plus centre is the third in the wholly-owned chain operated by Nationwide, and follows the success of two pilot sites in Kettering and Leicester. The Nationwide Fast Fit Plus centres offer tyres, MoTs, servicing and all other traditional fast-fit options as an extension to the automotive body and glass repairs the business is known for.Source AM Oct 25Read more....Hartwell appoints new general manager at Vauxhall KidlingtonHartwell has appointed Alwyn Harris as its new general manager at its Vauxhall site in Kidlington, Oxfordshire. Harris took up his appointment with the dealership following nearly 15 years spent working for major companies in the motor industry, eight of which have been in senior management posts.Source AM-online Oct 21 Read more....Mana Premiere Automobiles opens fourth Infiniti showroomMana Premiere Automobiles (MPA) has opened a new Infiniti showroom in Leeds, its fourth in the group's network. MPA is a privately-owned company established in 2009. It plans to add six more dealer-ships to its portfolio within the next three years.Source AM-online Oct 19 Read more....Murray back as RMI chairmanAlec Murray has returned to the Retail Motor Industry Federation as its new chairman. Murray took over from acting chairman Colin Parlett on October 1. He was previously chairman of the NFDA in the mid-nineties, then from 2005-2006. He also acted as RMI chairman from 2006-2008.Source AM-online Oct 19 Read more....20th dealership for Aston MartinAston Martin Works Service, a division of the British marque, is building a new dealership in Newport Pagnell as well as expanding its servicing facilities. Building is now underway and the development is expected to be complete by April 2012. The dealership will sell new, used and heritage Aston Martins and take the UK network to 20 sites.Source AM Oct 12Read more....AM Digest News round-up