AM Awards 2012Retailer AwardsBest Fleet DealershipA fleet focus is providing many dealers with improved profits. This category will be looking for a site which provides excellent customer service to the fleet market from fleet finance options through to dedicated fleet sales operations and service departments used to dealing with the multitude of issues fleet operators and leasing providers have to face. Audited by: MSX InternationalBest Used Car Retailer Sponsored by: ExperianUsed cars is a competitive part of the market fought over by franchised dealers, car supermarkets and independents. This award is open to any company that sells used cars and is intended to recognise those who have turned the practice into an art form - not to say a hugely successful and profitable business. Last year's winner: Mercedes-Benz of Salisbury (Jacksons Bournemouth)Franchise of the YearSponsored by: Ai AutomotiveIn no other sector is the link between manufacturer and retailer so important and at times as sensitive. This award seeks to recognise the brand that, in the last 12 months, has, for dealers, fulfilled on promises made by the manufacturer partner. Do the dealer and the manufacturer have a mutually beneficial relationship, does the manufacturer understand and work with the retailer's business plans particularly where it involves more than one brand? And are there clear and effective lines of communication to enable long-term dealer confidence? Entries accepted from car and LCV manufacturers and dealers. A vote by AM readers will decide the winner of this category.Last year's winner: Ford UK

New car marketNewsdigestNewsShowroomAM AwardsNew car newsAMIndexRecruitmentBest DealershipSponsored by: The Warranty Group This category is open to single-site owner operators and to best performing dealerships with a larger group network - both single franchised and multi-franchised showrooms. It will recognise the performance of each individual, team and department in a dealership rewarding, where appropriate, sales, marketing, new and used car sales, the workshop and administration. Audited by: MSX InternationalLast year's winner: Strathmore Motors (Volvo)Best Retail Group (more than 10 sites)Sponsored by: Mapfre AbraxasThis award recognises the unique complications and complexities that come from co-ordinating a large retail group with more than 10 dealerships. Entrants will show how they meet the AM Awards' criteria of quality, innovation and service, and how they have tracked their performance improvement over the past five years. A copy of the most recent company accounts will be required. Audited by: MSX InternationalLast year's winner: Lifestyle EuropeBest Retail Group (up to 10 sites)Sponsored by: JewelultraThe motor retail industry is made up primarily of smaller, regional groups. This award category is designed to recognise and honour those companies - ones with up to 10 dealerships. Entrants will show how they meet the AM Awards' criteria of quality, innovation and service and how they tracked their performance improvement over the past five years. A copy of the most recent full company accounts will be required. Audited by: MSX InternationalLast year's winner: Essex Auto GroupPROFIT ABLEMAPFRE ABRAXAS for GAP, PPI, Tyre, MOT and Mishap InsuranceWorking in partnership with dealers to achieve the most profitable solution every timeTo find out how we can help call us on 08451 368430, email us at contactus@mapfreabraxas.com or visit us at www.mapfreabraxas.co.uk