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February 20112 . . 39 HBAA FORUMPaul Colston reports on the third annual Hotel Booking Agents Association/Conference News Forum, with RFP technology the main item on the agenda in the Science Museum's LibraryLondon's Science Museum hosted the third Hotel Booking Agents Association/Conference News Winter Forum, sponsored by Lockton, recently.Agency prospects for 2012 and developments in meetings technology were the main themes of discussion.Forum Chairman and HBAA Chief Executive Peter Ducker set the scene: "Round table discussions are a great way to lift the lid on industry issues. One of the great successes the HBAA has achieved is creating an environment where industry leaders willingly and openly share their views for the common good."One of the challenges we set the table at this round table were around the impact of technology on meetings and events."Where better to hold such an event than the Science Museum: a temple to innovation?"The forum kicked off with some assessments of trends in the businesses of the individual agency and venue representatives present.Had the outgoing year been a year of two halves, as suggested in a recent CN article, Ducker asked? And would the Olympics benefi t events business?Guy Mason of Dorset-based Brief2Event agency said the fi rst quarter of 2011 had been slow before business picked up, leading to highest achieved sales in 2011. "We had thought any Olympic bookings would be a bonus," he said, "but now, having won some Olympic accommodation business, 2012 is set to be our strongest year. We have tried to educate clients to get their 2012 conference diaries in order." Challenging timesThe Science Museum's Library provided the learned backdrop for the Third Annual HBAA/Conference News Forum