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page 48 5EditorialPublishing Director Liz AgostiniManaging Editor Nadia Cameron Deputy Editor Antony Reeve-CrookStaff Writers James Barrett Mike TrudeaudigitalOnline Editor Sarah O'DonnellAdvertising Manager Jamie LininSubScriptionSMarketing Manager Christopher LynasCirculation Executive Tim Pardingtonproduction & dESign Production Manager Luke SpaldingDesigner Sarah GarlandProduction Assistant Julia Ball contact uSSubscriptions 020 8971 8268Editorial 020 8971 8292Sales 020 8971 8265 Production 020 8971 8272Published by Mash Media 4th Floor, Sterling House6-10 St George's Road London SW19 4DPTel: +44 (0)20 8971 82821 year's subscription cost is UK £95+VAT p/a Europe £112+VAT ROW £130+VAT.Views expressed are not necessarily those of the publishers. No part of this publication may be reproduced without the express written permission of the publishers.Printed by Pensord Press Ltd. ugust is generally a quiet time in the UK exhibition market as staff take the opportunity to head off for summer holidays with the kids over the school break. Nevertheless, EN still managed to find plenty of fodder for our September issue. In particular, two sensitive stories crossed over the EN news desk, which I believe raise significant questions about who owns ideas and information as well as how organisers conduct themselves. One of these reports is the cancellation of Evisstar's ItSpa exhibition in Turkey following legal proceedings against the company by Reed Exhibitions (page 8). Understandably, both sides were reluctant to comment on specifics, but EN understands the legal proceedings were prompted by the ItSpa concept and its proximity to Reed's portfolio. It's an interesting debate and triggers all sorts of questions about who owns an idea, for how long, and how much past experience individuals can rely on to launch a new show themselves. On our front page this month, we've also reported on allegations made by two website designers against MyWorldOfExpo for breaches of copyright. Both companies quoted in this magazine claim to have suffered commercial damage as a result of MyWorldOfExpo's actions. However, they both also called on organisers and the industry as a whole to better support innovation in the contractor market. Innovation takes investment - both time and money - and organisers should support those investing. In order to ensure suppliers continue to improve products and services available for exhibitions, organisers need to recognise the importance of innovation and make allowances for them. With average visitor numbers declining, we should embrace every opportunity we can to improve the exhibitor and visitor experience.In fact, taking responsibility is a major theme of this month's issue. In our technology report for example, a major question arises of who is responsible for ensuring reliable Wi-Fi services at shows (page 31). It's not an easy thing to answer given all the stakeholders influencing this service and its use. On the one hand, you could argue venues, being the infrastructure providers, are responsible for getting sufficient wireless Internet connectivity to exhibitors and show organisers on the show floor. But it's clearly not that simple. An influx of smartphones and Wi-Fi enabled devices used by exhibitors and visitors has placed additional pressure on Wi-Fi services as a whole. Even if venue infrastructure is improved, organisers and suppliers still need to enforce exhibitor behaviour and charges to ensure the official services are used effectively. What is great to hear is that there is a group committed to not only debating the issue, but also searching for a solution. After meeting for an initial forum at the Event and Exhibiting Show, representatives from the venue, organiser and supplier markets agreed to form a technical working group under the ESSA banner to look into what each side of the industry can do to improve Wi-Fi services for all. I hope this group can find a way forward because Internet access is a critical service that needs to be provided to everyone to ensure they have the best show experience possible. Lead generation, exhibitor presentations and visitor interaction increasingly depend on having connectivity. What we can't do is bury our heads in the sand about this anymore. We should embrace every innovation to improve the exhibitor and visitor experienceNADIA CAMERON MANAGING EDITORncameron@mashmedia.netBEING HELD ACCOuNTABLEa