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Vehicle downtimeBalfour News digestBeattyThames WaterCar Recruitmentreviews'I want to talk to all drivers and get them to think differently'Michelle NasrDrivers are told to 'think differently' to cut accidentsBy Sarah ToozeReducing Thames Water's accident rate is top of the fleet agenda for fleet services manager Michelle Nasr. The 2,000 vehicle fleet had 610 reported accidents in the last financial year. On average, 70% were caused by Thames Water drivers.One hundred and twenty nine of the incidents were parking related and as a result rear parking sensors are fitted to all new vehicles. Nasr is now looking at driver training and upping communication with drivers, high-lighting the risks that they face. "I want to talk to all drivers - regardless of whether they drive a company vehicle or not - and get them to think differently," she says. The project is in its early stages with a team consisting of fleet, HR, health and safety and insurance representatives being set up. Nasr is still getting her feet under the table in her new role as head of the fleet department. The department consists of a commercial transport team, an administration team and a business analyst. She was previously in charge of the admin team. Ten of Nasr's 17 years in fleet have been spent at Thames Water. She has a car fleet background having previ-ously worked for a firm of quantity surveyors with a car fleet consisting of Audis, Jaguars and other premium brands. But she enjoys the variety a utility fleet brings."We've got people out repairing mains, people reading meters and doing water sampling and there are tankers and disinfection units," she says. "It's such a variety of things to consider."Utility company aims to reduce number of incidents through training and communicationFleet profile Thames WaterContinues over