AVEVA Instrumentation - Delivering on promises We launched AVEVA Instrumentation in June 2009, and the last 12 months have seen this solution warmly welcomed by our customers, proving that the industry has been crying out for a modern solution, in tune with the way engineers carry out their daily duties. Back then, we promised that we would build even more value into the solution over time, to further meet users' needs. This is exactly what we've done. David Gibson Head of Product Strategy for Instrumentation & Electrical Applications, AVEVA Engineering Design or Plant Operations? AVEVA Instrumentation suits both AVEVA Instrumentation has always focused closely on meeting the requirements of engineers - the need for intuitive, simple- to- use solutions that suit their working methods and make their jobs easier. This end- user focus has made AVEVA Instrumentation a hit with both Owner Operators and EPCs, across the full lifecycle of instrument information. Control systems play a vital role in all aspects of modern living, from helping us drive our cars, to safely running large petrochemical complexes and power stations. The largest area of spending in new plants is control and instrumentation, and the largest area of spending for operating plants is the day- to- day management and maintenance of this instrumentation. With an average shutdown cost of $ 8 million, the savings that can be made by properly managing instrumentation and therefore preventing downtime are persuasive, to say the least. Page 4| AVEVA PIPELINE | 2010 Issue 2 AVEVA Instrumentation's workflows and user interfaces have been designed with engineers' working methods in mind. The solution outperforms inflexible, form- driven data entry, which is limited by the underlying database.

Did you know...? An important Owner Operator- focused development within AVEVA Instrumentation is the new facility to convert instrumentation data from less intelligent, but nonetheless widespread, third- party formats. This is becoming an increasingly significant consideration for Owner Operators, as they seek to protect their existing investment in as- designed and as-built data. An interesting development in our industry is the way in which the relationships between Owner Operators and EPCs are changing. Both parties understand the importance of quality engineering information, and they are starting to collaborate much earlier and more regularly, rather than simply at the traditional point of handover. This, in turn, is giving Owner Operators more scope to use technologies traditionally only used by EPCs, creating an opportunity for both parties to use common solutions - a process that we have clearly seen happening with a number of our customers. It is becoming ever more important that we serve the needs of both communities. Supporting closer relationships between Owner Operators and EPCs As part of this evolution towards more fluid movement of information, technology has to adapt to comply with established information standards and multiple human languages. This is precisely what AVEVA Instrumentation now delivers: it supports KKS and ECS, the tagging standards for the power industry, and it also has foreign language capability, including multi- byte languages ( Korean, Chinese, Japanese), Russian, French and Spanish, amongst others. Uniquely, this isn't just a translated interface: foreign language content ( deliverables and documents) is supported, too - indispensable in many of today's multi- site, international projects. Type your query in Chinese, and the deliverables that it finds are prioritised to show Chinese content first - another way of ensuring that users receive the information that is most relevant to them, and in which they are likely to find the most helpful answers. Cost saving, scheduling and quality continue, as ever, to dominate the EPC and OO landscape, and the industry is now placing increasing focus on Fieldbus as a way of improving results in these areas. In AVEVA Instrumentation, all outputs from Fieldbus are automatically generated; from simple and efficient block wiring input, detailed connection diagrams are created for the devices themselves or the complete segment, with outputs varying from CAD to PDF and XPS ( Microsoft's open standard document format), and others. This saves time and effort and, therefore, money. Finally, AVEVA Instrumentation has further broadened its compatibility by incorporating a new document management interface, a new connector to the AVEVA NET solution, and integration with the AVEVA schematic model. The document management interface works with industry-standard document management applications and is being used successfully by some of the major industry players within the AVEVA customer base. AVEVA PIPELINE | 2010 Issue 2 | Page 5 According to a 2010 industry guide published by Hydrocarbon Processing magazine. . Instrumentation is the biggest spenditem in any plant. . Capital expenditure on buying new instruments in 2010 was$ 5bn. . Maintenance and operations costs for these instruments in 2010 were $ 4.9bn. Also. . Feedback from customers in the plant and shipbuilding industries confirms that AVEVA Instrumentation can help achieve design and material savings of 30% or more. . It uses industry- standard applicationsincluding Microsoft SQL Server, Access and Excel and can be used in projects and operations of all sizes - stand- alone or integrated. . Unlike other systems, AVEVA Instrumentation has simple drag- and- drop functionality, rather than complex, forms- driven interfaces. This saves massive amounts of operator time. . AVEVA Instrumentation requires minimal system administration, with no need for database- checking utilities. . AVEVA Instrumentation is built around the concept of change management, ensuring that engineers and designers know the full impact a change is going to have on the project deliverables. . AVEVA Instrumentation continues to attract significant numbers of new customers every month, many of whom have migrated from other instrumentation systems. Instruments ' in the field' - together, AVEVA Instrumentation and AVEVA NET ensure that all the information connected to these instruments is gathered together and made accessible.