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286GeneralThese terms apply whenever we agree to sell our goods to the exclusion of any other or inconsistent terms unless otherwise agreed in writing by a Director.No order placed by you shall be deemed to be accepted by us until a written acknowledgement of order is issued by us or (if earlier) we deliver the goods to you.We reserve the right, for reasons of continuous improvement, to make changes to the items shown in this catalogue.In order for us to update and improve our range, we reserve the right to remove selected styles at the end of each catalogue year.We do our best to limit variations in colour, but owing to technical constraints there may be appreciable differences in colour between our products and the images of them in the catalogue. There may also be appreciable variations in colour between different batches of the same products.We make every effort to ensure that the descriptions of items are accurate, but in the event of an error being made, this will be notified to you at the time of ordering.We are a business-to-business supplier and therefore this catalogue and these terms are addressed to business customers only.Delivery and CarriageDelivery is made at your premises. At our discretion we may deliver the goods in reasonable instalments. Each instalment is to be treated as a separate contract, and you must accept and pay for instalments accordingly.You must pay our delivery charges in addition to the quoted price.You must notify us in writing of any claim for non-delivery or late delivery of or damage to the goods in transit within 7 days of the date of the invoice for them. Our liability in respect of any such claim notified to us within 7 days is limited to replacement of the goods or refund of the price, at our discretion, and does not extend to any indirect or consequential loss.PricesThe price of the goods will be the current price in force at the date of despatch. All prices exclude delivery charges, VAT and, where applicable for deliveries to Jersey, States of Jersey Goods and Services Tax (GST). Any delivery charges, VAT and GST (if applicable) are payable in addition to the contract price.Prices in this catalogue are valid as at the date on which this catalogue was printed, but we may change these prices from time to time. The prices in this catalogue may vary from the prices offered for our goods through our website. Current prices will be communicated by telephone on enquiry.You must pay our reasonable extra charges in respect of (a) any special arrangements made at your request in order to expedite delivery; (b) any costs, expenses and liabilities we may incur because you have given inadequate or inaccurate instructions.Time EstimatesSubject to availability, we aim to despatch goods within 2 working days of order and delivery by our chosen carrier usually takes a further 2 working days, but this is only an estimate and time is not of the essence.PaymentWe may invoice you for the goods together with any applicable delivery charges and VAT when they, or any instalment of them, are dispatched to you or to your designated recipient.Payment is due and you become liable to pay for goods on delivery of our invoice, unless agreed credit terms apply, in which case you must pay in accordance with them.We accept payment for goods by credit card atthe time of purchase or if you have registered yourcompany name when creating your online account byinvoice at time of delivery.We will not provide any refunds or credit for non-defective goods returned more than 30 days after thedate of delivery. We reserve the right to charge you are-stocking charge to cover our reasonable costs fordealing with and re-stocking any non-defective goodsreturned after the 30-day period.Where faulty goods are returned to us for replacement, we reserve the right to credit or refund their price instead of replacing them.When returning goods to us, you must retain proof of postage until we supply you with a credit note confirming that we have received the returned goods.Subject to paragraph 10.6, Consumers (see paragraph 3.2) have the additional right to cancel any order without charge at any time up to the eighth working day after they have received the goods. This right may be exercised by informing us in writing within that period that the Consumer does not wish to proceed with the order, and returning any goods delivered.Paragraph 10.5 does not apply to any goods which have been made to order or personalised in any way.Training PolicyAll telephone conversations will be recorded as an aid to training, so that we can enhance the performance of our customer service staff.Limitation of LiabilityWe will refund or credit the price of faulty goods, or replace them (at our discretion) but we will not be liable to you for any other loss or damage, direct or indirect, consequential or otherwise, whether or not we have been negligent, but subject to paragraph 12.2.Nothing in these terms affects our liability for death or personal injury resulting from our own negligence.SamplesSamples will be invoiced to you on despatch and will be repaid or credited in full provided they are returned to us carriage paid, unused and within 30 days of delivery, otherwise the price, including any applicable carriage and VAT becomes immediately payable.Intellectual PropertyYou acknowledge that all intellectual property rights(including patents, trademarks, trade secrets, copyright,database rights, designs, inventions, know how andany other industrial or intellectual property rights of anynature whatsoever, whether registered, registerableor not, whether present or future, in any part of theworld) in all items created by, or provided to you by, us(including goods described in our catalogue; bespokegoods ordered by you; and images, designs and othermaterials in our catalogue and on our website) shall(as between you and us) belong to and vest in usabsolutely to the fullest extent permitted by law.You are permitted to use our intellectual property for the sole purposes of ordering goods from us and using such goods for your own business purposes.Other than as set out in paragraph 14.2 above, you are not permitted to use, reproduce, copy or distribute our intellectual property without our prior written consent.Set OffYou are not entitled to set off any debt or claim against payment of the contract price or other amounts owing to us.English LawSubject to paragraph 16.2, this contract is governed by and is to be construed and interpreted exclusively in accordance with English Law and both parties submit to the non-exclusive jurisdiction of the English Courts.Alternative terms, for outside of the UK, may apply if goods are purchased through a Simon Jersey agent/ distributor. Please contact your agent/distributor for details.Imprint: Simon Jersey Limited.Shane Bray,Managing Director. Syke Side Drive,Altham, Accrington, Lancashire. BB5 5YE.Despite any agreed credit terms all payments for goodssupplied, whether or not invoiced, become immediatelydue if you fail to make a payment in accordance withparagraph 7.2 (a) or anything in paragraphs 7.2(b) or(c) happens. We will exercise our statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 (as amended) if you do not pay amounts due to us by the due date.RiskThe risk in the goods passes to you when the goods are delivered to you or to your designated recipient.OwnershipWe retain ownership of the goods until the price of them has been paid in full. Until ownership of the goods has passed to you, you must:(a) hold the goods on a fiduciary basis as our bailee;(b) store the goods (at no cost to us) separately from all other goods of yours or any third party in such a way that they remain readily identifiable as our property;(c) not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; and(d) maintain the goods in satisfactory condition and keep them insured on our behalf for their full price against all risks to our reasonable satisfaction. On request you must produce the policy of insurance to us.If you:(a) do not pay any invoice of ours within 7 days after it has become due or(b) pass or call a meeting to pass a resolution for liquidation, or a petition for liquidation,administration or bankruptcy is presented against you, or(c) become subject to a liquidation, administrationor bankruptcy order, or to any distress or executionon or receivership over any of your assets ormake an arrangement with your creditors,thenyou must cease at once to use any of our goodsnot then paid for and must return to us any ofthem remaining in your possession on request.On asking for them in writing we are entitled, withoutincurring any liability to you, to enter your premises andremove and re-sell such of our goods as are tobe found there.Nothing in paragraphs 7.1 or 7.2 gives you the right to return the goods without our consent, except in accordance with our returns policy referred to in paragraph 10.Force MajeureIf we are unable to perform due to any circumstances beyond our control we may suspend performance while those circumstances subsist, and subject to paragraph 9.1, any agreed date or period for deliverys to be regarded as extended accordingly.Suspension and CancellationIf any period of suspension of deliveries under paragraph 8 lasts for more than three months, either of us may cancel the contract by written notice without penalty, but you will still have to pay us for any goods actually delivered.If any payment due to us from you under this or any other contract is in arrears, we may suspend further deliveries under any of those contracts, and if payment is not made within 7 days, after we have served a demand in writing on you referring to this paragraph, we may cancel any of those contracts and re-sell the goods concerned without incurring any liability to you. Your failure to comply with a demand for payment under this paragraph is to be regarded as a repudiation of the contract, and we shall be entitled to damages accordingly.Returns policyYou may return unused goods for full credit up to 30days after delivery, so long as they are not made toorder, tabbed or personalised in any way, have notbeen worn or altered in any way, are still in the originalpackaging and otherwise fit to be returned to stock. General terms of business11.11.21.31.41.51.61.72.12.22.32.33.13.23.3455.15.25.3325.45.57.17.27.3899.19.21010.110.210.310.410.510.6111212.21314151614.214.316.116.26712.114.1

287How to orderFor your convenience, we offer 5 alternatives:onlinewww.simonjersey.comemail orders@simonjersey.comcall 08444 994414 8am to 6pm Monday to Fridayfax 08444 994454 postSimon Jersey Limited, Syke Side Drive, Altham, Accrington, Lancashire BB5 5YEHow to payWe make it easy with these options:Credit accountgo online to set up an account: www.simonjersey.com or call 08444 994414Credit or debit cardwe accept:ChequePlease make payable to Simon Jersey Ltd.Only accepted in GB sterling.Bank transferPay by BACS or direct debit. Please call ourteam for details on 08444 994414ServiceOrder online at www.simonjersey.com call: 08444 994414 or fax: 08444 994454FabricWhere fabrics are a blend of more than one material the % split shown in the garment description are approximate and may alter slightly by batch.Care symbols andwhat they meanLook for them sewn inside your garments.Suitable for a normal machine cycle.The numbers in the box indicate the temperature.Machine wash on a delicate/low spin speed cycle.Machine wash on a wool cycle.The triangle symbol indicates that non-chlorine bleach can be used. The cross through the triangle indicates DO NOT BLEACH.The dots in the iron symbol indicate the temperature that should be used. Three dots mean a high setting, usually cotton and linen.Two dots mean a warm setting, usually synthetics.One dot means a cool setting, usually silk.The cross through the symbol indicates DO NOT IRON.The symbol containing a letter indicates the garment is suitable for dry cleaning.The letter indicates to the dry cleaner which solvents should be used. The cross through the symbol indicates DO NOT DRY CLEAN.This symbol refers to tumble-drying.Two dots indicate a warmer setting usually for cottons. One dot indicates a cooler setting usually for synthetics. The cross through the symbol indicates DO NOT TUMBLE-DRY.GuaranteeIf for any reason you're not totally satisfied with your order, simply send it back to us for a full refund. All we ask is that you return it within 30 days, paperwork included, and in the same condition as when it arrived.Sampling serviceMake sure you've made the right choice, by seeing youruniforms on the people they're intended for. Our samplingservice will deliver all the samples you need to your workplace. You will be invoiced for your samples but if you return them within 30 days in the same condition, you will be fully reimbursed and only pay for the carriage costs.How many itemsto orderAs a rough guide we suggest a minimum of 1 jacket peremployee. Order 2 skirts or 2 pairs of trousers and 3 shirts or blouses. The rule is 1 being worn, 1 spare and 1 in the wash!DeliveryAny UK order will be despatched within 48 hours (2 working days), stock permitting. Overseas take a little longer (e.g. Northern Ireland). We charge £5.99 + VAT for all mainland UK orders up to the value of £400 (£6.99 +VATfor all orders to Northern Ireland). Delivery is FREE for UK orders over £400 (excluding VAT and the cost of additional services such as personalisation). Allow 4-5 working days for delivery of your order, following despatch.ReturnsYou'll find a returns note and address with the despatch note accompanying your goods. Please allow 30 days from when you despatch the goods for your account to be credited. Please ensure all the paperwork is completed including the reason for returning your goods, to help us manage your account efficiently. You only pay the carriage cost. Please note, all personalised garments are non-returnable.Size and fittingsOur uniforms come in a wide range of sizes. Please see individual garment descriptions to see what range of sizes we stock for each style. All sizes shown in garment descriptions are approximate. Whilst we make every effort to achieve a high standard of consistency, due to the limitations of the manufacturing process the specific measurements of garments by size may have slight differences to the size chart shown on page 288. Garment careThe majority of Simon Jersey styles are machinewashable. Please ensure the care instructions sewn inside each item are followed to maintain the appearance and life expectancy of your Simon Jersey garments. To spread the level of wear and tear evenly across all the items in a uniform allocation we advise that garments should be worn in rotation. As part of our commitment to social responsibility and the environment our shirts and blouses can be washed at 30°. See page 70-71, for further care recommendations.WonderwebOn selected garments we include a small pack ofwonderweb - iron on tape, with pieces cut to sizeand full instructions on how to self hem trousers easily to required length.Ordering made easy...Everything you need to know about ordering is here on this page. Please take a few moments to read through this - it will help us to deliver the perfect service.