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April 2011Conference+Meetings World www.c-mw.net3CONTENTSPUBLISHING DIRECTORPaul Daviespdavies@mashmedia.netCIRCULATION & MARKETINGMANAGERChris Lynasclynas@mashmedia.netPRODUCTION MANAGERLuke Spaldinglspalding@mashmedia.netPRODUCTION ASSISTANTJustyna KochanskaPrinted by GeminiMash Media Group Ltd Faraday House39 Thornton RoadWimbledonLondon SW19 4NQUnited Kingdom Tel: +44 (0)20 8971 8282 Fax: +44 (0)20 8971 8283E-mail: info@mashmedia.netWebsite: www.c-mw.netISNN 1747-0463© Copyright Conference + Meetings WorldAll material published in Conference +Meetings World is copyright and remains theproperty of the publishers. No material maybe reproduced without the writtenpermission of the publishers. The publishersdo not necessarily agree with the viewsexpressed by contributors, nor do theyaccept any responsibility for any errors orinterpretation in the subject matter of thispublication.No part of this publication may be copied orreproduced, stored in a retrieval system, orbe transmitted in any form by any meanselectronic, mechanical, photocopying,recording or otherwise without the priorpermission of the publishers.CONTACTSNewsBTC and Federcongressisign three-year deal;Irving Convention Centreopens; IMEX America totake second hall.07Design for livingthe Gulf dreamADNEC Sales andMarketing Director saysthe venue is starting torealise its big plans. 13'Rotorua stepped in to the NZmeetings industry breach at adifficult time. The show must go on'Time to focusMPI's Fiona Pelhamoffers insights into theassociation's recentEMEC conference.09San Sebastianspeaks upA view on competingwith the big boys fromAIPC member, KursaalCentre, San Sebastian.29South Africa'smeetings meccaWorld Cup legacy: CMWreports on South AfricaTourism's growingMeetings Africa show.17IntegratedappealSingapore's integratedresorts have added anew excitement to theisland's events mix.21On the AlgarveSarah O'Donnellexamines the enduringappeal of Portugal'smeeting and incentivesfavourite.25Marbellisima!Raising the bar againon the Costa del Sol.Marbella invests toregain its former glory.31CONTENTSKey to successInternational event organisers Tarsusand Informa posted good results inrecent weeks, Tarsus reporting a jumpin like-for-like revenues of six per cent.Informa posted US$888m in eventsrevenue, with profits also rising.Across the globe regional trends varybut international venue groups andorganisers usually provide a decentbellwether for the economic outlook.Some smaller regional industry tradeshows such as Conventa (South EastEurope), Benelux show EMIF andMeetings Africa in Jo'burg, haverealised the key to success is improvingtheir hosted buyer programmes. Noaccident that Conventa and EMIF bothcalled in the architect of Reed TravelExhibitions' hosted buyer strategy, PaulKennedy, MBE, to advise.Meetings Africa's eighth editiondelivered more buyers and visitors andJo'burg now waits to see if it will winthe new SA Tourism tender to continueto host. Cape Town and Durban mayfancy a crack, but could be let down byfewer international flight connections.With South Africa now turning the BRICcountry alliance into BRICSA, it is onedestination on the move again.The Christchurch earthquake cost thecity hundreds of lives and its MICEevent, Meetings 2011. The NZ meetingscommunity rallied, however, andRotorua, the heartland of maori culture,stepped in to provide continuity at thisdifficult time. The show must go on.Our industry knows how to pulltogether in difficult times, so let uscompare notes even more closely tostep up our game, learn to be bettermeetings industry advocates andexploit the opportunities in the good times.Paul Colston, Managing Editor.MANAGING EDITORPaul Colstonpcolston@mashmedia.netDEPUTY EDITORVikki Carleyvcarley@mashmedia.netADVERTISINGMANAGERAndrew

4Conference+Meetings WorldApril 2011www.c-mw.netNEWSHKCEC wins 31 events Vancouver centre seaplaneterminal making waves Record congressbusiness forHONG KONG- The HongBella CenterKong Convention andExhibition Centre (HKCEC)has won 24 internationaland regional conferences for2011 and seven exhibitions.The internationalconference wins are expectedto bring more than20,000 internationaldelegates, experts andgovernment officials to HongKong. Fifteen of these eventsare new to the HKCEC andspan topics including medicalCANADA- Proposals for a newCAN$22m (US$22.4m)Vancouver Harbour FlightCentre for seaplanes at thenorth end of the VancouverConvention Centre (VCC) haveprovoked a backlash fromoperators over plans to charge a $12 passenger levy per ticket.President of the VancouverCommercial Seaplane OperatorsAssociation, Greg McDougall, isleading his eight members in aboycott of the new project dueto open in May, while applyingto build their own terminal eastof the nearby heli-jet port.Part-owner of the FlightCentre, Graham Clarke, admitshe has no anchor tenants. McDougall says the VCCpremises are not a good siteand has accused Flight Centre'sscience, engineering andconstruction. A number ofrecurrent events also haveplans to expand, adevelopment HKCEC's DeputyManaging Director MonicaLee-Müller puts down toeffective marketing strategies."It is gratifying to see such a promising start to 2011. The new events and theirorganisers are certainly awelcomed addition toHKCEC's event portfolio," said Lee-Müller. EGYPT- The Egyptianrevolution that deposedPresident Hosni Mubarakshould have a positive effect onthe country's events industry,according to the head of theEgypt Expo and ConventionAuthority (EECA). ChairmanSharif Salem believes theindustry can help "open upthe country up for businessand attract foreign activities"."Everybody agrees reducingunemployment and improvingliving conditions can only bedone with more businessdirectors of abusing amonopoly.PavCo, the crown corporationthat operates the VancouverConvention Centre and BCPlace, stressed the situationwas not affecting conventionbusiness. The VCC told CMWthe seaplanes were usedoccasionally by delegatesexploring the region pre/postevent. PavCo Chair David Podmore,has suggested an independentcommission to resolve thedispute.DENMARK- Copenhagen'sBella Center hosted 21international congresses lastyear, the highest annual totalin the venue group's history.CEO Bang Arne Mikkelsensays the 2010 figureunderlines the Bella Center's"significant role" inpositioning Copenhagen asa leading Europeanmeetings and congressdestination. "And with theopening of Scandinavia'sbiggest hotel, Bella SkyComwell, in May, we will beeven better geared to attractmore internationalcongresses," he added. Forum Copenhagen alonehas posted over five millionvisitors since it was takenover by Bella Center in 1997. activities and income to thecountry," he told CMW. "I expect, therefore, that Egyptwill be even more open forbusiness than before, becausethe country needs it. I expectthat will be reflected in newlegislation," Salem added.Revolution opens doors for Egyptian industryGreece creates tourism allianceGREECE- The Greek privateand public sectors havecreated an alliance to tackleproblems in the country'stourism sector. The Greek National TourismOrganisations' (GNTO)Chairman, NikosKanellopoulos, will create aspecial department within theGNTO's Directorate of MarketResearch and Advertising.IMEX America totake second hallUSA - IMEX Americaexpects more than 1,500exhibiting companies toattend its inaugural showStateside at the Sands Expo11-13 October.IMEX Group said demandhas enabled it to book asecond hall at the Las Vegasvenue, with 100 countriesrepresented. Irving ConventionCenter opens USA - After 12 years ofplanning, the IrvingConvention Center in LasColinas, Dallas, is open.Costing US$133m tobuild, the Texas centreoffers 25,548sqm of eventspace. The facility, stilllooking for a GM, ismanaged by Pennsylvania-based facility managementcompany SMG. Paul Kennedy toadvise Brussels EMIFBELGIUM - ArtexisExhibitions, organiser of theBenelux European MeetingsIndustry Fair (EMIF), hasbrought on board formerReed Travel ExhibitionsGroup Exhibition DirectorPaul Kennedy to adivse onstrategic expansion.The move follows therecent appointment ofCordula Riedel as EMIFDirector. MCI raises fundingfor growthWORLD - Global eventmanagement agency MCIGroup has raised ?8m(US$11m) in equity fundingfrom Iris Capital to supportits growth in Latin Americaand the Middle East. Theagency is projecting 20 percent growth in 2011 and inFebruary made acquisitionsin Dubai and Argentina. News in brief...